Services

Technical Support and Consultation

  • Provide assistance on technical issues in regards to our welding products and systems
  • Repair and service all ranges of Panasonic welding products and systems
  • Recommending different welding equipment to suit customers’ preferences
  • Providing welding technique consultation for customers’ production application
  • Post-purchase installation and commissioning of all welding products and systems
  • Providing overall design and coordination of welding system according to customers’ preference
  • Provide solutions to customers’ production requirements

Guaranteed Quality Of Machines

  • Selection of the best and most suitable Panasonic welding equipment for the Malaysian market
  • Machine models sold by EASB are tested by our experienced technical personnel for suitability in Malaysian Industries in terms of performance, adaptation and durability.
  • All models of machines are readily available for demonstration in Malaysia

Guaranteed Availability of Spare Parts

  • EASB maintains up to 1-million-ringgit worth of spare parts in Malaysia
  • Consumables, wear-and-tear parts and replacement parts

Guaranteed Qualified After-Sales Service

  • EASB will frequently send their technical personnel to Panasonic Japan to enhance their knowledge and receive the latest service procedure
  • Panasonic Japan will send their technical advisors and personnel to train our personnel (and customers) on the latest or complex welding technology
  • EASB service personnel will provide customer training after installation and commissioning of welding system
  • An optional yearly service contract is available for all machines and robots sold to EASB customers

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